Who We Are
At Strategic Mental Health, we believe personalized care begins with meaningful connections. Our small, dedicated support team has been with our practice for many years, providing the consistency and familiarity that help create a comfortable and welcoming experience. We take the time to get to know you, understand your individual needs, and ensure you feel heard and respected throughout your care. Our goal is to provide clear information about your treatment options so you can make informed decisions and actively participate in a treatment plan that supports your needs and goals.
Frequently Asked Questions
Appointment Related Questions
As a patient in our clinic, it is your responsibility to keep scheduled appointments. The clinic requires that all appointment cancellations be received by 3:00pm on the prior business day (for example by 3:00pm on Friday for a Monday appointment).
Failure to cancel the appointment before 3:00pm the business day prior to the scheduled appointment will result in the assessment of a failed appointment fee of $100.
Any appointment scheduled and canceled on the same day will also result in a failed appointment fee.
You will always see the same provider.
We recommend 15 minutes before your first appointment and 5 minutes for all follow-ups.
Call the crisis line or 911, or go to the nearest emergency department for urgent matters. Non-urgent matters are handled Monday through Thursday 9-5 pm, such as making and canceling appointments, medication refills, and billing questions.
Yes, family members can sit in the appointment with the permission of the patient.
Yes. In Arizona, Nurse Practitioners may practice independently and do not require physician supervision or a collaborative agreement.
Your provider may fill out FMLA paperwork in an appointment only. Please notify the scheduler in advance that you have paperwork. Failure to mention your paperwork may result in the need to return for an additional appointment.
Strategic Mental Health does not fill out Long-term disability and Short-term disability.
The first appointment is an hour, depending on the severity of the case.
Medication Related Question
You can contact us by phone or email to request a refill of your medication.
Once your request is received it can take up to 72 hours for the request to be processed.
Prior authorization is a requirement that your physician obtains approval from your health Insurance plan to prescribe a specific medication for you. It can take 2 days to 2 weeks to get approval from the insurance company.
Care Related Questions
Call our number and speak to the receptionist at the location you are seen at. A message will be left for the provider to contact you, if appropriate. Sometimes, the most appropriate action is to see the patient at the clinic or refer them to inpatient services.
Please know that phone calls cannot always be returned on the same day. All emergencies should be handled by 911, your nearest ER, or calling the Maricopa County Crisis Line.
Apply for court order care at UPC. They can help you with the paperwork necessary to get your family member an emergency evaluation.
Billing And Financial Question
Call our number and speak to the receptionist at the location you are seen at. A message will be left for the provider to contact you, if appropriate. Sometimes, the most appropriate action is to see the patient at the clinic or refer them to inpatient services.
Please know that phone calls cannot always be returned on the same day. All emergencies should be handled by 911, your nearest ER, or calling the Maricopa County Crisis Line.
Apply for court order care at UPC. They can help you with the paperwork necessary to get your family member an emergency evaluation.
Let Us Assist You
Get in touch with us to schedule an appointment. Allow our mental health care practitioners to guide you through your recovery.
Our Services
Psychiatric Evaluation & Medication Assessment
We provide psychiatric evaluations for adults experiencing concerns such as anxiety, depression, ADHD, mood disorders, and other mental health conditions. The evaluation includes a review of your mental health and medical history and an assessment of whether psychiatric medication may be an appropriate part of your treatment. Laboratory testing and relevant medical records may also be reviewed when clinically indicated.
Psychiatric Medication Management & Follow-Up
Medication management appointments provide ongoing monitoring of your psychiatric medications, symptoms, progress, and overall response to treatment. During follow-up visits, medications may be continued or adjusted based on effectiveness, side effects, and your individual needs.
Medication Management with Brief Therapeutic Support
When appropriate, medication management visits may also include brief therapeutic support. These conversations can help address current stressors, reinforce healthy coping strategies, and provide practical support while continuing to monitor your psychiatric treatment and medications.
FMLA & Mental Health Leave Paperwork
We can assist with Family and Medical Leave Act (FMLA) paperwork and other mental health-related medical leave documentation when clinically appropriate. Documentation is based on the patient's diagnosis, treatment history, symptoms, functional limitations, and the provider's clinical assessment.
Explore The Road to Recovery
We want to provide you with treatment options to find the best route for your recovery journey. Get in touch with our professionals for further assistance.